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IT Operations Manager

  • Watford, UK
  • £ 60000-£ 60000 GBP
  • Job ID 45288651

Salary Type: Per annum

Contract Type: Permanent

Job Type: Full time

Are you a Service Delivery/Operations focused IT professional with experience of transforming high volume IT Service Desks as part of your repertoire?
    Do you have strong belief in ITIL and the benefits it can bring to an organisation?
      Absolute IT Recruitment are delighted to be representing a highly respected firm within the private healthcare sector who are keen to hire an IT Operations Manager in either London/Herts Border, Milton Keynes or Northampton.
        As the IT Operations Manager you will report to the Head of the Department and have overarching management of the Service Desk function comprising of 1st, 2nd and 3rd Line Engineers (Currently 14 Team Members). You will need to hit the ground running and be able to tackle elements such as Service Desk Transformation and utilising ITIL at the highest level. There is great scope for progression too and offers flexible working (3-4 days can be worked from home).
          Whilst we are not looking for someone who is technically hands on, the right IT Operations Manager will have an appreciation for technology and be up to date with recent tech initiatives. You must have excellent ITIL knowledge and ideally be ITIL Certified to at least ITIL V3, ideally ITIL V4.
            You will be an excellent leader and possess top quality people management skills. You will be someone who the Head of Department can trust and be able to share ideas confidently to senior stakeholders internally.
              This is a very exciting opportunity for someone to really make their mark in an ever growing business with approx. 8000 users.
                WFH: Flexible and the right person could work from home 3-4 days a week.
                  What’s in it for you:
                    Competitive basic salary and benefits package.
                      Key skills include: IT Operations Manager, Service Delivery Manager, Service Desk Manager, ITIL V3, ITIL V4
                        Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role. If you haven’t heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.
                        Job expiration date 23 Feb 2022